Hi there,

I'm sorry to hear that you didn't receive your order for the Metal Straw & Cleaner. Can you please provide us with more details so we can look into this issue for you? We want to make sure you receive your purchase and have a positive experience with our product. Thank you for bringing this to our attention.

Hi there!
Thank you for reaching out to us. We apologize for any inconvenience you may have experienced. Our team is always here to help and we would be happy to assist you with any concerns you have regarding your subscription. Please let us know how we can help and we will get back to you as soon as possible. Thank you for your understanding. Have a great day!

Thank you for sharing your positive experience with our Metal Straw & Cleaner! We're so glad to hear that it has helped with your stomach inflammation. We hope you continue to enjoy the benefits of our product. Thank you for choosing us!

Hi there!

Thank you for your positive feedback on our Metal Straw & Cleaner. We're glad to hear that you appreciate the 'thoughtful add ons' included with the product. We always strive to provide our customers with convenient and practical solutions. We hope you continue to enjoy using our product. Have a great day!

Hi there,
We apologize for the inconvenience you experienced with the spring on your whisk. We understand how frustrating it can be when it comes off easily and cannot be replaced. We will definitely pass on your feedback to our team for further improvement. On a positive note, we are glad to hear that the metal straw and cleaner are excellent. Thank you for your support and for bringing this issue to our attention. Have a great day!

Thank you for your positive review! We're glad to hear that the metal straw and cleaner were easy to clean and of good quality. We strive to provide products that are both convenient and durable. Thank you for choosing our product!

Hi there! Thank you for your feedback. We're sorry to hear that the straw didn't mix well for you. We'll definitely take note of this and work on improving the product. If you have any other concerns or suggestions, please don't hesitate to reach out. Have a great day!

Hi there! Thank you for your kind review. We're so glad the metal straw and cleaner were a great addition to your ube drink. We hope you continue to enjoy using our product. Have a wonderful day!

Thank you for leaving your feedback. We appreciate your honest review and we're glad to hear that you love the cleaner brush. We understand that the diameter of the straw may take some getting used to, but we'll definitely take note of your suggestion for a wider diameter. Thanks again for your support and have a great day!

Thank you for your kind words! We're glad to hear that our Metal Straw & Cleaner is proving to be an excellent tool for you. Happy sipping!

Thank you so much for your feedback We’re happy to hear you enjoyed the straw & cleaner, but we’re truly sorry to learn about your allergy and the inconvenience with our return policy. Your experience is very important to us, and we’ll make sure to share your input with our team so we can keep improving. Thank you again for giving our products a try and for sharing your honest review 🙏✨

Thank you for your review and feedback. We're glad to hear that you like our Metal Straw & Cleaner. In regards to your question about the ube flavor, we recommend using less water to achieve a stronger flavor. We hope this helps and thank you for choosing our product.

Thanks for your feedback, we really appreciate it. Our metal straws are made from food-grade stainless steel. I’ll also share your suggestion about including a cleaner with every straw set with our team.

We're so happy to hear that you are enjoying your metal straw and cleaner. 😁 We're also glad to hear that you received your Ube order and enjoyed it. Thank you for your support and we can't wait for you to order more! 😊 Have a great day!

Thank you so much for the kind feedback! We're delighted to hear you're enjoying your Ube Superfoods bundle, especially the brush! It's one of those little tools that makes all the difference, and we're glad you noticed. If there's ever anything else we can help you find, we’re always here for you! 😊

Thank you so much for your kind words 😊 We're truly happy to know you're enjoying the product! Your support means a lot to us